VapoFil ships from a U.S. warehouse to customers in the United States. This Shipping Policy explains how and when your order arrives.
Orders placed before 12 PM Eastern Time on a business day are typically processed and prepared for shipment within 1 to 2 business days. Orders placed on weekends or holidays will begin processing on the next business day.
We ship via standard U.S. carriers (USPS or FedEx, depending on destination and weight). Once your order ships, transit time is typically:
Total time from order placement to delivery is generally 4–9 business days.
Once your order ships, you will receive an email with the carrier name and tracking number. Tracking information is typically active within 24 hours of the shipment notification.
Please double-check your shipping address before completing checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, email us within 24 hours of placing your order and we will attempt to update the address before shipment.
If your tracking shows no movement for more than 7 business days, or your order has not arrived within 14 business days of shipping, contact us at contact@customercs.com. We will work with the carrier and replace or refund lost shipments as appropriate.
Currently, VapoFil ships only within the United States and U.S. territories. We do not offer international shipping at this time.
Carriers do not deliver on federal U.S. holidays. Around major holiday periods (Thanksgiving, Christmas, New Year), please add 1–3 additional business days for delivery.
Shipping questions? Email contact@customercs.com.